BACHELOR IN AIRLINES SERVICES MANAGEMENT (HONOURS)

About the Course

From ground handling to in-flight services, Bachelor in Airline Services Management at Management and Science University primes you for a career in airlines industries. Students would possess a sound theoretical knowledge, practical, technical, managerial competencies and industry-embedded as part of your learning experiences in airline industry. A period of industrial internship at the end of your studies ensures you graduate industry ready for a career in airline industry.

Duration
3.5 years

Credit Hours
120 hours

Courses Offered

Year One

• Introduction to Travel and Aviation Industry
• Personality Development
• Ticketing and Reservation

Year Two

• Airport Management
• In Flight Service
• Ground Handling

Year Three

• In-Flight Safety and Emergencies Awareness
• Current Issues in Travel and Airport Management
• Industrial Training

Career Prospects

• Airport Manager
• Ground Staff Manager
• Safety and Maintenance Manager
• Ticketing Manager
• Customer Service Representative
• Check-in Service
• Front Desk Executive
• Ground Hostess

Entry Requirements

ENTRANCE QUALIFICATION BASED ON PROGRAM STANDARD (HOSPITALITY AND TOURISM):

1. A pass in STPM with a minimum of Grade C (GP 2.00) in any two (2) subjects, or its equivalent; or
2. A pass in STAM with a minimum grade of Jayyid or its equivalent; or
3. Matriculation / Foundation with a minimum CGPA of 2.00 or its equivalent; or
4. A Diploma (Level 4, MQF) with a minimum CGPA of 2.00 or its equivalent.

Note: International students are required to achieve a minimum score of 5.0 in IELTS OR Malaysian University English Test (MUET) with Band 3 or its equivalent.

STUDENT PASS / VISA REQUIREMENTS (INTERNATIONAL STUDENTS)

All international students who plan to study full-time in Malaysia are required to obtain a Student Pass (Student Visa) before starting their studies.

• You must receive an official Offer Letter from the university before applying for a student pass

• The university will submit your Student Pass application through Education Malaysia Global Services (EMGS) on your behalf

• A Visa Approval Letter (VAL / eVAL) is required before travelling to Malaysia

• Studying on a tourist or social visit visa is not permitted

• Your passport must be valid for at least 18 months from your intended intake date

• Visa processing time depends on EMGS and Malaysian Immigration approval

• After arriving in Malaysia, all students must complete a medical check-up at an EMGS-registered clinic

• Your Student Pass will be issued only after medical clearance and document verification

• Continuing students must renew their Student Pass before it expires

DOCUMENTS REQUIRED FOR STUDENT PASS APPLICATION

The following documents are commonly required for all international students:

• Valid passport (clear scanned copy of all pages, including blank pages)

• Passport-size photograph with a white background

• Official Offer Letter from the university

• Academic certificates and transcripts related to your programme

• English language proficiency certificate (IELTS / TOEFL or equivalent), if required

• Proof of acceptance or tuition fee payment (if requested by the university)

• Student Pass / Visa processing fee as determined by EMGS

• Completed EMGS Health Declaration Form (if applicable)

Please note: All documents not originally in English must be submitted together with certified English translations.

ADDITIONAL DOCUMENTS (IF APPLICABLE)

Some students may be asked to provide extra documents depending on their situation:

• Release Letter and Visa Cancellation Letter (for students transferring from another institution in Malaysia)

• School Leaving Certificate (for foundation or diploma applicants)

• Sponsorship or Scholarship Letter (if your studies are funded)

• Proof of financial support to cover tuition fees and living expenses

• Statutory Declaration (if there are name differences across documents)

• Resume or Character Reference Letter (commonly required for applicants above 23 years old)

• Police Clearance Certificate (if requested by EMGS or embassy authorities)

• Copy of previous Malaysian visa or Resident Pass (if applicable)

AFTER ARRIVING IN MALAYSIA

Once you arrive in Malaysia, you will need to:

• Complete a medical examination at an EMGS-approved clinic

• Submit your passport for Student Pass endorsement

• Receive a temporary Special Pass (if applicable) while your Student Pass is being processed

• Collect your Student Pass and complete university registration

IMPORTANT REMINDERS

• Student Pass requirements are set by Malaysian Immigration and EMGS and may vary by nationality
• The university’s International Office will guide you through each step of the process
• Students are strongly advised to prepare documents at least 2–3 months before intake
• Requirements may change, so always follow the latest instructions provided by the university